Delivery policy
We deliver your orders to all provinces through well-known delivery companies. Here are the key terms.
Service scope
- We deliver all orders placed on the website.
- Delivery takes 12 to 48 hours after the order is completed.
Proof of delivery
- Every delivery is made by a well-known delivery company, with a barcode system and the customer signature on receipt.
- Proof of delivery is official evidence that the product was received.
- No dispute about non-delivery is accepted when the delivery company holds an official record.
Receiving your order
- Inspect the product on delivery to make sure it has no damage or visible defect.
- Anyone who skips the inspection bears full responsibility and cannot request a replacement later, except for manufacturing defects confirmed by the store.
Delivery fees
- Delivery fees are clear before you complete your order on the website.
- Any extra fee that depends on your location or payment method is shown before you pay.
Exceptions
- If delivery is delayed for a reason beyond the store control (force majeure or an unexpected logistics problem), we notify you immediately and agree on a suitable solution.
- Any dispute about product quality after delivery falls under the Return and exchange policy only, and the delivery policy does not conflict with it.